Refund policy
HEBS LAB, customer satisfaction is important to us. Please review our refund policy carefully before making a purchase.
Returns
Due to the nature of vitamins and dietary supplements, all sales are final. We do not accept returns of opened or used products for safety and hygiene reasons.
Damaged or Incorrect Items
If you receive:
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A damaged product;
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An incorrect item;
Please contact us within 7 days of delivery at support@hebslab.com, including your order number and photos of the issue. We will review your case and arrange a replacement or refund if applicable.
Refund Processing
Approved refunds (if any) will be processed to the original payment method within 5β10 business days.