Refund policy

30-Days Money Back Guarantee

At HEBS Lab, we stand behind the quality of our products. We want you to feel confident trying them — completely risk-free.

If you’re not satisfied with your purchase, you may request a refund or replacement within 30 days of delivery.

📦 Returns & Refunds

To start a return or request a refund, please contact us at:

hebslabstore@gmail.com 

We’ll review your request and provide the best solution — whether that’s a refund, replacement, or support to help you get the most out of your product.

💡 Our Promise

• 30-day satisfaction guarantee

• Fast and friendly support

• Hassle-free resolution

In many cases, you may not need to return the product — we aim to make the process as simple as possible.

🚚 Shipping & Returns

Customers may be responsible for return shipping costs unless the product arrived damaged or there was an error with your order.

We do not guarantee refunds for products that have been heavily used or abused.

⏱ Processing Time

Approved refunds are processed within 8-10 business days to your original payment method.

⚠️ Notes

We reserve the right to refuse refund requests that appear fraudulent or abusive.